All orders ship from our headquarters in Ontario, Canada.
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My order arrived damaged, what do I do?
Contact our support team at support@avanabeauty.ca within 72 hours with photos and/or videos, and we’ll take care of it via refund or replacement right away.
Learn moreWhat is your return policy?
All unopened or lightly used Avana Beauty products are eligible for return within 30 days of the purchase date. See our full policy for details.
Learn moreWhat payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, Apple Pay, and Google Pay. Secure payment options ensure a smooth and safe checkout process.
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